• Care coordination: helping you create a plan to manage your health care and daily needs, on a one-time or ongoing basis
• As-needed home visits for check-ins or when more serious needs arise, especially families or individuals living with mild cognitive impairment or dementia
• Joining you in-person or by phone at your medical appointments to provide an extra set of eyes and ears
• Being your main contact and translator in a complex healthcare system
• Helping you communicate with your healthcare providers or service providers
• Assisting you in finding services and support you qualify for
• Acting as a “hands-on,” “eyes-on,” support person from a distance
• Providing support for older adults who may not know who to turn to
• Conducting a general home safety check and offering suggestions
• Connecting you with service providers
• Assisting you to find reliable evidence-based information related to your needs and concerns
• Helping you understand your health insurance (like coverage and billing) and disability policy (or Social Security Disability)
• Offering brief counseling, listening, coaching, and normalizing your experiences in life