FAQ

What is an Independent Patient Advocate?

Independent Patient Advocates work for you, not for your doctor, clinic or hospital, and can coordinate information and assistance in collaboration with you. Our goal is to empower you to become a savvy consumer of healthcare while also navigating any barriers to this. We want you to feel empowered to ask all of your questions and make your own healthcare choices. We are non-medical providers and do not provide medical advice or medical care.

When is Madison Care Management available?

Thank you for your interest; at this time, Madison Care Management is not accepting new clients.

Will my insurance cover your services?

No, at this time, insurance typically does not cover patient advocacy, but very often patient advocacy saves you time and money, making it well worth the investment. Please get in touch to schedule a time to discuss this further!

How much will this cost?

Madison Care Management typically charges an hourly rate, to the quarter of an hour. After your free initial 20 minute consultation, you will pay a retainer if you decide to receive services. Time will be drawn down on this retainer as you utilize services; additional hours can be purchased at any time. Together, we decide what would be best for you and your budget.

Can I use your services “as needed”?

Of course! You’d simply purchase hours and utilize them until they are gone.

If there’s a question you have that’s not answered here, please get in touch!